Haven't written in quite a few months, but had some inspiration this morning to do so, and figured I'd update everyone on the latest annoyance in my life.
Okay, so not long after I had gotten my first shipment of dexcom sensors back in June (2011) I had used them all and my FSA account ran out of money.
I needed to wait until January of the new year for the card to be replenished and I could order more sensors which I had been dying for! Well- not dying, exactly. But close.
January rolls around.
Yes! I can order!!
" Hi, I need to place an order for another shipment of Dexcom sensors."
....
"Dexcom?"
"..Yes, Dexcom."
"Okay, your order should be there within 3-5 business days."
"Great! Thank you!"
(shortened version.. but you get the gist.)
3 days later...
WOO! FedEx man is here with a big box! They're here! Wait.. why is the box so big? It wasn't that big last time..
(Rip, tear, slice with scissors, rip all the packing paper out.)
OH come on! You're kidding me, right? A 3-month supply of Omni pods?! I don't even use Omnipods!
If most of you know, calling the medical supply company back now to try to arrange a way to exchange my order and explain that I need my money reimbursed to my FSA card and yadda yadda,
IS A PAIN IN THE ASS.
Meanwhile, this process is still ongoing. I shipped the box of omnipods back and mind you, it is now March 3, 2012 and I am still waiting for my money to be put back on the card so then I can RE-order my Dexcom sensors.
I almost blew my top while on the phone with these people over 10 times now.
Moral of the story:
Calling for medical supplies is the most aggravating, torturous event that seems to take place on a monthly basis.
I don't even want to get into the topic of when their policies change and they tell me that I need my doctor to prove that I need certain things. Especially when I've been using the same things for years now!
Get a grip.
I want my medical supplies.
And I want a easier, more efficient way to order them.
Please.
